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Don't hire a window cleaner without reading...
Eight Tips To Choosing a Window Cleaner
To Clean Your Windows In Your Home Or Office.
Anybody can call themselves a window cleaner. All they have to do is
buy a squeegee and bucket at the local hardware store, get some
cheap business cards, and they're a "window cleaner". But are they
really? The following tips will help you know what to look for if
you're looking to get your windows cleaned.
1. Image - What kind of an image do they
have? Do they look professional and are they in company uniforms? If
they're not willing to invest in looking professional, then they're
probably in this for the short term. Make a note of your initial
reaction to them when you first greet them. Remember they're going
to be in your home or office, so if a window cleaner's first
impression to you isn't good, then the 2nd and 3rd impression won't
be good either. And if they portray a bad image, it'll show in their
work as well. So you'll be constantly looking over your shoulder in
addition to wanting to follow them around while they clean your
windows. That's too much stress and strain on you, so don't put
yourself through it.
2. Estimate Presentation - This ties into
image a little bit, but observe how the window cleaner presents the
estimate to you. Does he/she scribble the price on the back of a
business card? Is it a verbal estimate only with nothing written down? Or
is it a formal written estimate with full pricing in addition to a
thorough explanation of the service provided? Obviously the last
option is the best.
3. References - This is very, very
important! If a window cleaner cannot or will not produce any
references with phone numbers to you, then do not use
them. If a window cleaner is new to the window cleaning business and
hasn't built up any references yet, then don't take the chance on
using that window cleaner. Only use a window cleaner that is able to
provide you with references. If the window cleaner is smart,
references should be included within the estimate presentation
talked about above.
4. Screen cleaning - A window cleaner should
take the time to "scrub" your screens with brush, soap, and water.
This assumes of course that you have screens. We have seen window
cleaners simply pop them out and then wipe them down real quick with
a touch of a towel and move on. Saves them some good time, but not
good for you. These dirty screens will cover up the clean glass and
make the overall job look sloppy. So make sure they actually scrub
the screens.
5. Tracks and Sills - Ask the window cleaner
if they will open your windows to clean the tracks. And make sure
they clean the sills and frames as well. Cleaning a window involves
more than just cleaning the glass. To do a thorough job, it's
necessary for the window cleaner to open the window. Many window
cleaners will even bring in a small canister type vacuum to suck out
those dead flies, bugs, and dirt that are in the tracks.
6. Ladders or Poles - If you're in a single
story home/office, then this doesn't apply of course, but if you
have multiple stories, make sure the window cleaner uses a ladder to
get the high windows/glass. Some window cleaners never use a ladder
when doing 2 story/3 story homes or offices. You want to make
sure that the window cleaner will use ladders and get right on top
of the glass. It saves the window cleaner time using a pole, but the
overall job will not be as satisfactory vs. if ladders were used. It doesn't matter how skilled a window cleaner thinks
they are with a pole, there will be spots missed and streaks left.
So ask them specifically if they use poles or ladders.
7. Insured - It's imperative that you hire a
window cleaner who is fully insured. Most window cleaners will
volunteer this information during the estimate process, but if you
don't hear the words "I am insured", then ask them if they are. And
don't hesitate to ask to see their insurance policy for that extra
peace of mind. There was a video on You Tube recently of a window
cleaner who was actually recommending that other window cleaners don't get
insurance. His reasoning was that it's not worth it. Crazy. It's
most definitely worth it to you. So make sure before you hire
any window cleaner, that they are fully insured.
8. Pricing - Are you looking for a cheap
window cleaner? In our opinion, you're taking a risk if you hire
someone like that. They will be cutting corners throughout the job
like "touching" the screens with a rag, not opening the windows,
using poles instead of ladders, etc. etc. And more than likely they may not have insurance
to protect you. Is it worth saving $20 or $30 and take a chance
using a window cleaner like this? Hiring a window cleaner isn't like
hiring someone to cut your grass. So don't automatically go for the
lowest priced window cleaner. It'll be a rare situation if you are
able to get a low price and also have the window cleaner
follow/apply the above mentioned tips.
And that's it! Remember to ask prospective window cleaners lots
of questions using these tips as your guide. If you do, you'll
soon be hiring yourself a professional window cleaner who will treat
your windows as their own. Isn't that what it's all about?
Brought to you by the Professional Window Cleaners in the
3 Bears
Window Cleaning Directory
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